CUSTOMER SERVICE
You wish to deliver GREAT customer service ? Here’s your program!
Not to be overstated, in this competitive job market there is a growing demand from employers for strong candidates with desirable skills including communication skills, planning skills, and multi-tasking skills among others.
This program is offered in a hybrid format. ALL EXAMS are done at the Centre. At the teacher's request some activities could be done on-site.
SCHEDULE:
Tuesday/Thursday and Friday- 3 hours each of direct instruction from 18:00 to 21:00 ( 9 hours in total)
Saturdays – 6 hours of direct instruction from 08:30 to 15:30 ( 1 hour lunch break) for a total of 15 hours per week.
PLEASE NOTE THAT THE START DATE IS TENTATIVE AND SUBJECT TO CHANGE
Discover the program and join us as a STUDENT FOR A DAY by calling to arrange an appointment.
Contact us at 450-680-3032 ext. 4100 or make your request by e-mail at [email protected].
REGISTRATION INFORMATION:
For online application and registration visit AdmissionFP.
ADMISSION CONDITIONS
(If you do not meet any of these conditions, please speak with our guidance counselor at 450 680-3032, ext.4130 )
Option 1
Have earned Secondary III credits in mathematics and
Secondary IV credits or the equivalent in language of
instruction and second language
Option 2
Hold an Attestation of Equivalence of Secondary Studies
(AESS)
Option 3
Have successfully completed theGeneral Development
Test (GDT) without specific prerequisites
Meet the eligibility criteria for Emploi-Québec’s
Manpower Training Measure
Option 4
Meet the eligibility criteria for Emploi-Québec’s
Manpower Training Measure