Mid-level supervisors manage staff and coordinate activities related to accommodations as well as products and services in various types of hotel establishments: reservations, reception, activities, housekeeping, etc. They promote and sell hotel services and products. They may have to oversee quality control and regulation compliance as part of their tasks. It is a stimulating job for people with customer service skills and a good tolerance for stress. It requires leadership, a sense of responsibility and a courteous attitude.