Office automation technicians specialized in micropublishing and hypermedia are involved in producing workbooks, forms, reports, advertising materials, newsletters, house organs, multimedia presentations, web pages and other documents. As part of their office duties, they manage projects, follow up with suppliers, and participate in communication projects in collaboration with management. They may also be required to monitor and post on social networks. This profession requires analytical skills, creativity, and fluency in French and English. It is a job suited to people with excellent concentration skills and an interest in complex tasks and customer service.