Professional Sales

Code	5821
Diploma	DVS
Sector	Administration, Commerce and Computer Technology
Length of training	900 hours
Approximate duration in months	9 months
Number of credits	60
Status	Program approved in 2008.

This program is offered in French:
5321 - Vente-conseil

Training

Admission conditions and prerequisites

Organizations
offering
the program

At a glance

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Program Objectives

The aim of the program is to train someone in the sales of products or services, to offer solutions that correspond to their customers’ needs, to provide advice, establish a climate of trust and build customer loyalty by offering personalized service that meets customer expectations. In addition to consulting and sales-related tasks, sales consultants may also manage and display in-store merchandise and provide after-sales service.

Program Content

Code	Statement of Competency	Hours	Credits
948-422	Determine their suitability for the occupation and the training process	30	2
948-436	Establish professional relationships in the workplace	90	6
948-443	Interpret consumer behaviour	45	3
948-452	Provide customer service	30	2
948-468	Sell products and services	120	8
948-473	Perform sales-related transactions	45	3
948-481	Manage their time at work	15	1
948-492	Use job search techniques	30	2
948-504	Begin acquiring professional sales experience	60	4
948-512	Become familiar with the laws and regulations governing professional sales	30	2
948-522	Provide after-sales service	30	2
948-534	Perform sales-related activities in French (as a second language)	60	4
948-543	Keep their knowledge of products and services up to date	45	3
948-554	Perform stock management activities	60	4
948-563	Perform visual merchandising activities	45	3
948-573	Make connections between marketing strategies and sales of products and services	45	3
948-588	Integrate into the workplace	120	8
		900	60

Admission Conditions and Prerequisites

To be eligible for admission to this program, candidates must meet one of the following requirements:

Persons holding a Secondary School Diploma or its recognized equivalent, for example, an Attestation of Equivalence of Secondary V studies, or a postsecondary diploma such as the Diploma of College Studies or a Bachelor's degree
OR
Persons who are at least 16 years of age on September 30 of the school year in which their training is to begin and have earned the Secondary IV credits in language of instruction, second language and mathematics in the programs of study established by the Minister, or have been granted recognition for equivalent learning
OR
Persons who are at least 18 years of age upon entry into the program and have the following functional prerequisites: the successful completion of the General Development Test (see the following table), or recognition of equivalent learning
OR
Persons who have obtained Secondary III credits in language of instruction, second language and mathematics in programs established by the Minister are required to pursue general education courses, concurrently with their vocational training, in order to obtain the Secondary IV credits they lack in language of instruction, second language and mathematics in programs established by the Minister.

Functional Prerequisites

A person who has reached the age of 18 can be admitted to a program of study leading to a Diploma of vocational studies (DVS) based on functional prerequisites. These prerequisites, in place for those aged at least 18 years at the start date declared for the vocational training program, are: successful completion of the general development test (GDT) and obtaining and passing the tests relative to the specific prerequisites in the language of instruction and mathematics, if applicable.

This table indicates the new course codes for common core basic education (CCBE) and diversified basic education (DBE) required for the specific prerequisites in language of instruction and mathematics for the targeted program of study. In the cases where the new course codes for the CCBE and the DBE are in progressive implementation, the old codes are indicated in parenthesis and are still valid. The equivalent course codes in basic education in the youth sector are also indicated in the table. When a DVS does not require any specific prerequisites in language of instruction or in mathematics, a (-) will be displayed in the appropriate field. Please note that the functional prerequisites do not apply to attestation of vocational specialty (AVS) programs.

Specific Prerequisites

Language of instruction		Second language		Mathematics
Adults	Youth	Adults	Youth	Adults	Youth
ENG-1101-4 ou (ENG-1062-3)	632-306 ou (630-316)	-	-	-	-

Educational Organizations Offering the Program

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